Welcome to the BeMe Family

Frequently Asked Questions

Being a teen today is different. In addition to the usual developmental challenges, teens are grappling with the pressures of social media, the need to succeed, a resurgence in racism, and threatening real-life events like school shootings and natural disasters. Teens need more support.

BeMe supports teens now so they are more resilient in the future. Teens will learn coping strategies, interpersonal skills, and healthier habits. BeMe is a place where teens can discover who they are and become their best selves.

Learn more about our vision for BeMe and for the future of teen mental health.

What is BeMe?

BeMe is a mobile app that supports the mental health of all teens. We have feel-good content, mood-boosting activities, and coaching that helps teens build resilience skills and cope. Our solution is entirely teen-centric: we’ve worked with teens to design an app that they like and need, available 24/7 on their phones.

Who is BeMe for?

Our app is currently available for teens 13+. Created by scientists and youth technology experts, the app is distinctly designed to help all teens, whether they’re sick, well or somewhere in between.

Why is BeMe important?

Most teens don’t get any mental health support from the current health system. The US Surgeon General recently emphasized the urgent need to address the nation’s youth mental health crisis, where 80 percent of youth with mental illness do not receive treatment. And while schools mandate physical education, mental health curriculum is neglected, leaving a gap in teen mental health knowledge. BeMe helps fill that gap for teens across the country.

How does my teen sign up for BeMe?

Use BeMe's QR code to download the app. If you have a referral code from your provider, you'll be asked for it when you sign up.

How does BeMe support teens?

BeMe delivers bite-sized, teen-centric content to help teens feel seen, feel empowered and progress toward the best version of themselves. It’s a safe space for teens to learn skills for coping and resilience and find support when they’re low, or engage with fun, feel-good content when they want an extra smile. And it’s customized to meet individual teens’ needs and interests. When extra support is needed, teens can also find skills-based coaching, therapy and crisis services directly in the app.

Why send them to BeMe instead of setting them up with a therapist?

In this digital world, teens expect immediacy and convenience, and their needs and feelings can’t always wait for their next appointment. They want support when and where they need it, through their phones. BeMe offers a fast, convenient, and fun solution for mental health, whether you already have a therapist, whether you don’t need one, or whether you’re one of the many teens waiting to get plugged into therapy because of the huge shortage of mental health providers.

Is BeMe backed by science?

BeMe's content and coaching techniques are goal-oriented and mood-boosting, using science-based skills to support both thriving and resilience. The skills are drawn from evidence-based clinical approaches backed by hundreds of research studies with adolescents.

Is what my teen puts in BeMe private and/or confidential?

We take privacy and security very seriously at BeMe. We don’t share teens’ personal data and we use plain language in our terms of service and privacy policy on our website. We comply with all US privacy and data collection regulations and also undergo assessments in child rights to make sure our policies and processes are up to the highest standards, well beyond what’s required. Our Policy and Terms of Service lay out their rights and how we protect their data. All information on the BeMe app is confidential with a few important safety limitations.

Can parents/caregivers use BeMe?

At BeMe, we aim to respect teens’ desire for autonomy and privacy, and that means it’s a teen-only space. We have separate resources available for parents; check out our blog and look for upcoming events for parents, like our virtual webinars!

How does coaching work?

BeMe coaches provide education, support, app navigation, and science-backed strategies that encourage healthy problem-solving behaviors and goal-setting to foster improved functioning in teens’ everyday lives. Our coaches are pursuing a career in mental health, and have all undergone BeMe’s comprehensive training in delivering supportive skills and making culturally-responsive connections with teens.

Does BeMe offer therapy or prescriptions?

If a teen is in need of therapy or medications, we can connect them through our app.

Is BeMe for emergencies?

While teens are able to access crisis support while using BeMe, it is not meant for emergencies. If your teen is experiencing an emergency, please contact 911 or take them to the nearest emergency room. For 24/7 crisis support, teens can call the BeMe crisis hotline directly through the app, text Crisis Text Line at 741741, or text Trevor Project Support for LGBTQ+ teens at 678678.