NEW! Teens Say BeMe Boosts Self-Esteem! Learn More -->

Trust & Safety @ BeMe

BeMe prioritizes youth wellbeing, privacy, and safety through thoughtful design. From our founding, we committed to building products for teens that exceed the standards set by regulators and outside groups. Why? Because we wanted to live our values right from the start.

Our Commitment

Our mission is to provide a safe space for teens to feel better, get support, stay on track, and have emotional support at their fingertips.

  • Privacy By Design
  • Child Rights By Design
  • Designed With Teens
  • Plain Language Policies
  • KidAware Certified
  • Protecting Your Personal Information
  • Child Safeguarding
  • Ethical Principles for Artificial Intelligence
  • SOC 2 Privacy

Privacy By Design

We take privacy and security very seriously at BeMe and design every feature with privacy in mind. We comply with all US privacy and data collection regulations, including the Children’s Online Privacy Act (COPPA).

Child Rights By Design

At BeMe, we strongly believe every child has rights that must be respected and upheld. As part of our commitment to this belief, we ensure that child rights are integrated into our products and policies.

Our mission is to support the mental health of teenagers by designing digital products and services that help realize children's rights. We use the United Nations Convention on the Rights of the Child (UNCRC) and Child Rights by Design (CRbD) as our guiding benchmarks to achieve this goal.

Designed With Teens

BeMe doesn’t just prioritize trust and safety for teens, we prioritize it with teens. Like all our work, we see the user as our core stakeholder. Our Teen Advisory Board members provide valuable feedback on app features, their thoughts on how technology affects their mental health, and how these features protect their privacy and wellness. Through co-design sessions, they provide invaluable feedback on features and perspectives on youth mental health and technology.

Plain Language Policies

We have taken measures to ensure that our Privacy Policy is easy for teenagers to understand their rights. This plain language policy enables them to comprehend what data we gather, how we use it, how we secure their privacy, and how they can contact us if they have any concerns. Additionally, we have translated our Privacy Policy into Spanish.

KidAware Certified

At BeMe, 100% of team members must complete the SuperAwesome KidAware Certificate, the leading training program on data privacy and safety standards for companies that work with youth data, within their first 30 days of employment. Our message to employees is simple: you are not fully onboarded and trusted to do your job until you can show you prioritize children’s trust and safety.

Protecting Your Personal Information

BeMe does not use your personal information to do targeted advertising or to make automated decisions about you, and BeMe does not sell, rent, or lease your personal information to third parties. We restrict access to data on a need-to-know basis, and everyone who works at BeMe must undergo a background check.

Child Safeguarding

Our Child Safeguarding Policy outlines what BeMe Health will do to keep children safe and sets out our unwavering commitment to protecting all children.

Ethical Principles for Artificial Intelligence

BeMe is dedicated to the ethical and responsible use of artificial intelligence. We prioritize the wellbeing of our users and ensure that teen safety is at the core of our platform.

SOC 2 Privacy

BeMe Health has met the SOC 2 Type 2 standard, which means we follow strict rules to keep your information safe. This standard is a promise that we take great care of the data you trust us with, such as your name, email, or how you use our services.

SOC 2 Type 2 compliant means that third-party experts regularly check to ensure BeMe is always protecting your information, not just on one day but throughout the year. This ongoing commitment helps ensure that your data is always in safe hands with us.

Community Guidelines & Policies

We think it’s important to set the “rules of the road” and to let you know your rights as a member of the BeMe community.

BeMe Privacy Policy & Terms of Use

Your use of BeMe is subject to our Privacy Policy and Terms of Use.

BeMe Community Guidelines

These community guidelines are here to help you understand what it means to be a member of BeMe.

BeMe Community Policies

At BeMe, we want everyone to feel comfortable and have a great experience. To make sure that happens, we have specific policies in place.


Visit our help center for frequently asked questions about the app and coaching.

How BeMe Prioritizes Privacy

Child rights & privacy are at the heart of everything we build.

BeMe Privacy: In the News

Our Trust & Safety team authored a World Economic Forum piece on protecting teens online.

Teen Mental Health Resources

These trusted mental health resources can provide you with extra support when you need it.

Crisis Text Line provides free, 24/7 support via text message.

The Trevor Project provides 24/7 crisis support services to LGBTQ young people.

StrongHearts Native Helpline offers free 24/7 support and resources to Native American and Alaska Native youth.

Project Lotus provides culturally curated mental health resources for Asian American youth.

The Steve Fund is dedicated to supporting the mental health and emotional well-being of young people of color.

Song For Charlie and BeMe have partnered to tackle the national crisis of fentanyl use in teenagers.

Resources disclaimer: While BeMe Health uses reasonable efforts to vet listed resources, listing such resources does not indicate or imply endorsement of the third-party provider or its services by BeMe Health. BeMe is not responsible for the content of or service provided by any of these resources.

Are You Okay?
Do You Need Help Right Now?

For 24/7 crisis support text CRISIS TEXT LINE at 741741, or text TREVOR PROJECT support for LGBTQ+ at 678678.
If you are experiencing an emergency, please contact 911 or go to the nearest emergency room.


Latest From BeMe

Stay up to date on BeMe Health by reading our blog. Learn about new features, trust & safety, BeMe TV, mental health topics relevant to teens, expert perspectives, and more.

Just Published Study Reveals Positive Impact of the BeMe App on Teen Mental Health
Program evaluation finds positive user engagement and satisfaction with the BeMe Health platform — A new study, funded by the...
How BeMe Health Is Building An Organization That Prioritizes Teen Trust And Safety
Child rights-centered design is at the heart of everything we build — Derek E. Baird, Chief youth privacy officer, BeMe Health Sam Dorison...
Beyond the Band-Aid: Why BeMe Supportive Media™ is the Antidote to Social Media
How BeMe Health has created a new category for teen mental health support — Meta’s recent move to protect teenagers from...